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about our services
Alan Dunn, Independent Mortgage Adviser
6
Ingleby Barwick
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1 The Financial Services Authority (FSA) |
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
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2 Whose products do we offer? |
Insurance
We
offer products from a range of insurers for term assurance, critical illness
assurance, income protection, mortgage payment protection insurance and
buildings and contents.
We
only offer products from a limited number of insurers for term assurance, critical
illness assurance, income protection, mortgage payment protection insurance and
buildings and contents. Ask us for a list of insurers we offer insurance from.
We only offer products from a single insurer.
Mortgages
We offer mortgages from the whole market.
We only offer mortgages from a limited number of lenders
We only offer mortgages from a single lender.
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3 Which service will we provide you with? |
Insurance
We
will advise and make a recommendation for you after we have assessed your needs for term assurance, critical
illness assurance, income protection, mortgage payment protection insurance and
buildings and contents.
You
will not receive advice or a recommendation from us for term assurance,
critical illness insurance, income protection, mortgage payment protection
insurance and buildings and contents. We may ask some questions to narrow down
the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
Mortgages
We
will advise and make a recommendation for you after we have assessed your
needs.
You
will not receive advice or a recommendation from us. We may ask some questions
to narrow down the selection of products that we will provide details on. You
will then need to make your own choice about how to proceed.
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4 What will you have to pay us for our
services? |
Insurance
A fee of up to £999 payable for arranging the term, critical
illness, mortgage payment protection or income protection contracts.
This is a one-off fee only payable when you decide to take out the insurance we
recommend. We will not charge a fee for arranging buildings and contents
insurance.
A fee of up to £999 payable for arranging the term, critical
illness, mortgage payment protection or income protection contracts. The
fee will be deferred for up to 48 months depending on the contract recommended.
If the policy remains in force for the deferred period no fee will be charged.
We will not charge a fee for arranging buildings and contents insurance
No fee.
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
Mortgages
No fee, we will be paid by commission from the lender
A fee of up to £1500 payable on completion. We will also be paid commission from the
lender.
A
fee of up to £1999 on completion and we will refund any commission that we get
paid by the lender.
You will receive a key facts illustration when considering a particular mortgage,
which will tell you about any fees relating to it.
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5 Who regulates us? |
Alan Dunn, Independent Mortgage Adviser is an appointed representative of Mortgage Support Network Ltd, Regent House, 16 West Walk, Leicester, LE1 7NA, which is authorised and regulated by the Financial Services Authority. Mortgage Support Network’s FSA Register number is 301681
Mortgage Support Network’s permitted business is advising on and arranging mortgages and general insurance contracts.
You can check this on the FSA`s Register by visiting the FSA`s website
www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
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6 What to do if you have a complaint |
If you wish to register a complaint, please contact us:
In writing Write to
By phone Telephone 01642 761 670
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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7 Are we covered by the Financial Services
Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations .This depends on the type of business and the circumstances of the claim.
Insurance
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without an upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
Mortgages
Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.
Further information about the compensation
scheme arrangements is available from the FSCS.
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